SOLOMNIA INC
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Privacy Policy

WHAT IS PERSONAL DATA?

We understand “ Personal Data ” to be any information relating to you that you provide to us when you visit our WEBSITE. For example:

  • If you are a CUSTOMER:  Your name and surname, postal address, email and telephone number to draft your service contract and send the corresponding order.
  • WEB USER OR SUBSCRIBER:  your name and email if you subscribe to our Newsletter or fill out any form on the WEBSITE.

This information is necessary and mandatory to contact, subscribe and carry out commercial transactions with us. Additionally, when you visit our WEBSITE, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider, in addition to cookies. This website respects and cares for the personal data of its users and customers. As a user or customer, you should know that your rights are guaranteed. We have made an effort to create a safe and reliable space and that is why we want to share with you our principles regarding your privacy:

  • We never  ask for personal information unless it is truly necessary to provide services.
  • We will never  use your personal data for any purpose other than that stated in this privacy policy.
  • We never  share our users’ personal information with anyone, except with the transport/logistics company, responsible for delivering your orders to the place you indicate.

 

PRINCIPLES WE APPLY TO YOUR PERSONAL INFORMATION

When processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of legality, loyalty and transparency:  We will always require your consent to process your personal data for one or more specific purposes that we will inform you about in advance with absolute transparency.
  • Data minimization principle:  We will only request data that is strictly necessary in relation to the purposes for which we require it.
  • Principle of limitation of the retention period:  the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete those records that have been inactive for a considerable time.
  • Principle of integrity and confidentiality:  Your data will be treated in such a way as to ensure adequate security of personal data and guarantee confidentiality. Please note that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

 

FOR WHAT PURPOSE WILL WE PROCESS YOUR PERSONAL DATA?

At Solomnia we will process your personal data, collected through the Web, for the following purposes:

  • Contact form  (located on the Contact page  ): we request your name and email to get in touch with you and answer your questions, suggestions, etc.

There are other purposes for which we process your personal data:

  • To ensure compliance with the Terms of Use and applicable law. This may include developing tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this WEBSITE.
  • Other non-identifying data  is also collected  through some cookies that are downloaded to the user’s computer when browsing this website, which we detail in the  cookie policy .
  • To manage social networks. Solomnia has a presence on social networks. The processing of data carried out on people who become followers on the social networks of the official Solomnia pages will be governed by this section. As well as by those conditions of use, privacy policies and access regulations that  belong to the social network  that applies in each case and previously accepted by the user. Your data will be processed for the purposes of correctly managing your presence on the social network, informing you of Solomnia’s activities, products or services. As well as for any other purpose that the regulations of the social networks allow. Under no circumstances will we use the profiles of followers on social networks to send advertising on an individual basis.

In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, Solomnia, with registered office at C/ Argentina nº4 3º derecha 45004 – Toledo (Toledo, Spain), will be responsible for the processing of data corresponding to WEB USERS and CLIENTS. Solomnia does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. You will always have the option to “unsubscribe” automatically and easily in the different emails you will receive as a subscriber or “delete your customer account” in your account or by writing us an email to  [email protected]

 

HOW LONG IS THE PERSONAL DATA COLLECTED KEPT?

The personal data provided will be kept:

  • As long as the business relationship is maintained.
  • Until the interested party requests its deletion (for example, unsubscribe from the newsletter).

Remarketing

The remarketing function allows us to reach people who have previously visited the WEBSITE and associate a specific audience with a specific message. Remarketing is a method to get users who have visited our site to do so again. As a Solomnia user, we inform you that we are collecting information for remarketing functions. The information we collect thanks to this function is collected by Facebook cookies (Facebook Pixel). You can find out what data these cookies collect in the following privacy policies of each service:

If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through Google’s Ad Settings. You can also disable the use of cookies from a third-party provider through the Network Advertising Initiative opt-out page. This type of service allows you to interact with social networks or other external platforms directly from the pages of this WEBSITE. The interactions and information obtained by this WEBSITE will always be subject to the user’s privacy settings on each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it will collect web traffic data related to the pages on which they are installed.

Legitimation for the processing of your data

The legal basis for the processing of your data is:  Unequivocal consent . How do we obtain your consent? When entering your data in any form, you must accept the privacy policy expressed here to continue. In this way, we understand that you give us permission to process your data. The prospective or commercial offer of products and services is based on the consent requested from you, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.  Data category  The categories of data processed in this blog are simply  identifying data.  No specially protected data categories are processed.


To which recipients will your data be communicated?

Many of the tools we use to manage your data are contracted by third parties. In order to provide services that are strictly necessary for the development of the activity of solomnia.com, data is shared with the following providers under their corresponding privacy conditions:  Google Analytics:  a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States. Google Analytics uses cookies, which are text files located on your computer.  Consulting/Management:  XX, processes the data for the purpose of providing its consulting/management services to Solomnia.  Web platform:  WordPress. Automattic Inc., San Francisco, California, United States, processes the data for the purpose of providing its web platform services to Solomnia.  Web Design : Abaservicios Online SL C/ Eugenio Pérez nº2 28048 Madrid, provides web hosting and updating services to Solomnia.  Email marketing:  The Rocket Science Group LLC d/b/a Mailchimp, domiciled in the USA. They process the data for the purpose of providing their CRM and email marketing services to Solomnia.


What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not Solomnia is processing personal data concerning him/her. Interested persons have the right to:

  • Request ACCESS to personal data relating to the interested party
  • Request its RECTIFICATION OR DELETION
  • Request the LIMITATION of your treatment
  • OPPOSE the treatment
  • Request data PORTABILITY

Interested parties may  access  their personal data, as well as request the  rectification  of inaccurate data or, where appropriate, request their  deletion  when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the  limitation  of the processing of their data, in which case we will only retain it for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, interested parties may  object  to the processing of their data. Solomnia will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided to us and in a structured, commonly used and machine-readable format, and to transmit it to another data controller when:

  • The treatment is based on consent.
  • The data has been provided by the interested party.
  • The treatment is carried out by automated means.

When exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically feasible. Interested parties will also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.

Navigation

When browsing the WEBSITE, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • Google Analytics

We use this information to analyze trends, administer the site, track user’s movements around the site, and to gather demographic information about our user base as a whole.

If you do not want Google Analytics to use your data, you can disable it at the following link, by clicking  HERE .


Confidentiality and data security

At Solomnia we are committed to the use and treatment of users’ personal data, respecting their confidentiality and using them in accordance with their purpose, as well as to complying with our obligation to store them and  adapt all measures  to prevent unauthorized alteration, loss, treatment or access, in accordance with the provisions of current data protection regulations. In addition, this WEBSITE includes an SSL certificate. This is a security protocol that ensures that your data travels in an integral and secure manner, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted. Logically, Solomnia cannot guarantee the absolute invulnerability of the Internet and therefore the violation of data through fraudulent access by third parties such as hackers and others. Regarding the confidentiality of processing,

Solomnia shall ensure that any person who is authorised by us to process the Client’s data (including its staff, agents and contractors) shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty). When a Security Incident occurs, Solomnia shall, upon becoming aware of it, notify the Client or User without undue delay and shall provide timely information relating to the Security Incident as it becomes known or as reasonably requested by the Client or User.


Accuracy and veracity of data

As a user, you are solely responsible for the truthfulness and accuracy of the data you send to this WEBSITE, exonerating Solomnia from any liability in this regard. In other words,  users guarantee and are responsible , in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.


Acceptance and consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by Solomnia in the manner and for the purposes indicated in this privacy policy.


Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Solomnia in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.


Changes in the privacy policy

Solomnia reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In this case, the changes introduced will be announced on this page with reasonable advance notice of their implementation.


Commercial emails

In accordance with the Law on Information Society Services and Electronic Commerce (LSSICE), Solomnia does not carry out SPAM practices, and therefore does not send commercial emails by electronic means that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, independently of the commercial information specifically requested. In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, Solomnia undertakes not to send commercial communications without properly identifying them.